Shipping policy
Last updated: September 2026
Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates & Delivery Estimates We currently ship within Kenya. Estimated delivery time is 3–7 business days from the date of dispatch. Delivery times may vary depending on your location and courier availability.
| Order Value | Shipping Fee |
|---|---|
| Below KES 12,000 | Standard shipping fee applies at checkout |
| KES 12,000 and above | FREE shipping |
How Your Order is Fulfilled Afya 360 Cosmetics and Supplements partners with trusted suppliers who ship orders directly to you. This means your order may arrive in separate packages if you've ordered multiple items.
Order Tracking Once your order is dispatched, you will receive a confirmation email with tracking details where available. Please allow up to 24 hours for tracking information to update.
Delays We are not responsible for delays caused by courier services, customs, or circumstances beyond our control. If your order hasn't arrived within 10 business days, please contact us.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date at [your contact email] so we can investigate and resolve the issue promptly.
Contact Us For any shipping-related queries, reach us at: 📧 fabianmaisiba@yahoo.com🌐 www.afya360.com